VERIFY NOTICE: This is a standard legal template. Have a qualified legal professional review and adapt these terms for your specific business registration and applicable international privacy frameworks (e.g., GDPR, CCPA, Tunisian Law No. 2004-63 on Personal Data Protection) prior to live deployment.

Privacy Policy

Last Updated: October 18, 2026

1. Identity & Data Controller

Ayadevhub ("we", "us", or "our") provides custom software engineering, web application development, and AI automation workflows. For any inquiries regarding personal data processing or to exercise your statutory rights, contact our Data Protection Officer at: FILL_ME_IN.

2. Personal Data We Collect

When you interact with our website or automated customer intake Telegram bot, we collect only the information necessary to fulfill your technical requirements:

Contact Identifiers: Telegram username, numeric user ID, and contact email address.
Project Requirements: Business category, desired feature specifications, target timelines, and investment parameters.
Technical Session Metadata: Referring UTM parameters, timestamp of consent, and communication transcripts.
Payment Metadata: Transaction reference IDs, invoice numbers, and payment status (we do NOT process or store raw payment card data; all transactions are processed via secure hosted checkout providers).

3. Lawful Basis for Processing

We process your data based on explicit consent provided during onboarding via our Telegram intake bot, and for the performance of a contract (or steps prior to entering into a development agreement).

4. Retention Period

In accordance with our privacy framework, prospect and project requirement records are retained for a maximum of 12 months following the date of last contact or project delivery, after which inactive records are automatically permanently deleted from our database.

5. Your Rights: Export & Erasure

We empower you with direct self-service control over your information:

Instant Data Erasure (/delete): Send the /delete command to our Telegram bot at any time to immediately wipe all your requirements and personal records from our database.
Data Portability (/export): Send the /export command to our Telegram bot to receive an immediate JSON download of all stored information linked to your account.

6. Third-Party Data Disclosures

We do not sell, rent, or monetize personal information. Data is transferred strictly to vetted infrastructure partners essential for service provision: Oxahost (infrastructure & hosting), Telegram (communication transport), and our designated PCI-DSS compliant payment gateway (hosted checkout).